Jewelry Care and Policy Information
Welcome to Scientific Ocean Art! Here you'll find information on how to take care of your jewelry.
Product Care
Resin is a easily scratchable so take care when storing jewelry. Store jewelry in a cool, dry place out of direct sunlight. The resin we use is high quality and resistant to yellowing however, prolonged exposure over time to sunlight can cause yellowing. The nature of epoxy resin means even though cured, the product is still porous therefor do not submerge in water as they are not waterproof only water resistant. For rings and hair pins, do not use with excess amounts of lotion or wet leave in conditioner. Should foundation get on your earrings, wipe off with a microfiber cloth. The findings on the earrings are .925 stamped sterling silver, sterling silver plated steel or 14k gold plated steel. They are hypoallergenic and will last a long time if proper care is taken and oils from the skin are wiped down and earrings are stored properly. Wiping them down will also prevent tarnishing and warn off plating.
Returns and Refunds
Due to the nature of the jewelry all pieces are unique and cannot be replicated. That being said please use your mouse to scroll over the image to look at the earrings before you purchase them. All pieces are made by hand and with great care however, some pieces may have imperfections such as trapped air bubbles (most resin artists leave them in). We painstakingly try to pop every bubble as the molds we use are shallow in order to keep the weight of the earring light. Therefore heat guns can not used to pop the bubbles and they are popped by hand, meaning some bubbles may have been missed or floated to the surface in the curing process that would have ruined the piece if we removed them. Please understand that due to hygienic reasons, all orders are non-exchangeable or non-refundable. If you do have any issues with your order, please email us at scientific.ocean.art@gmail.com or direct message us at scientific_ocean_art on Instagram.
Weight
Resin is extremely lightweight and most pairs of earrings are less the weight of a quarter meaning that individual earrings are about the weight of a dime. This allows for comfortable all day wear.
Location
Scientific Ocean Art is currently located in Texas, USA and currently only ships to the continental United States.
Processing Times
Please allow 3-5 days for processing before your order ships out. You will receive and email when your order ships.